How not to make frinds via software

Trying to make a software friendly may be a good idea. Making it too friendly is a bad idea. Making software that annoys you might be the worst of ideas, still that’s the experience I most often feel around Vista. I rarely get the sensation that “wow – this is good”, but rather “is this wrong too?”.
My latest annoyance is the problem report. For no apparant reason Vista decides to suddenly and at random times run a problem report check to see if it can solve any of the heaps of crashes and problems Vista has encountered. Today this happened, and Vista searched for a couple of hundred errors (!). It found the solution to three (see picture).
The two first errors are anonymous, while the third is Firefox related. Clicking on the first took me to a screen where it said I should get Nokia drivers for my telephone. Well, I couldn’t think of why I needed that since everything has been working with my Nokia connection to the PC. So when I clicked “Information is confusing” I was asked “what where you trying to do”. And who can remember that, months after the problem may have occured?
Second problem took me to a Bluetooth screen. I am quite happy with my bluetooth antenna, it works perfectly and I can easily send files to my computer from around the house and using phones or laptops. So when I was recommended to go to this site to download a driver I was skeptical. Not to mention that when I arrived at the web site, I found that this was actually gonna cost me heaps of money. Just to upgrade something that works. No good help there.
The third one was Firefox related. The technical information in the corner said I needed to install latest version. Which I always do via the excellent update checker. So that was wrong info too. I tried to figure out what must have been the error, but the help I got was “this is community based”, and a link to Mozilla Inc. was provided (it did not work, but may hopes weren’t high anyway).

So out of hundreds of errors, Microsoft decided to fix three, making them all worse if I had follow through with their help. Thanks, Vista, but no thanks! I’d rather run my computer to a halt without your help…


One Response to How not to make frinds via software

  1. Felicidad says:

    Very good post! We are linking to this particularly great post on our site. Keep up the great writing.|

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

%d bloggers like this: